Required Qualifications

• Associate’s degree with emphasis in business administration, accounting, communications, or other related field
• One year of experience as administrative or program assistant
• Intermediate knowledge Microsoft Office 365 (Word, Excel, Outlook) or other similar programs
• Excellent verbal and written communication skills
• Attention to detail and ability to work independently
• Ability to handle multiple projects simultaneously
• Basic knowledge of customer relations management software, specifically Salesforce/Nonprofit Success Pack (NPSP)
• Team Player with ability to interact with a variety of personalities and skill levels

Preferred Qualifications (in addition to above requirements)

• Bachelor’s degree, with emphasis in business administration, accounting, communications, or other related degree.
• Two years of experience as administrative or program assistant.
• Intermediate knowledge of Salesforce NPSP.
• Advanced knowledge of Microsoft Office 365 programs.

Primary Duties

Donation Processing and Donor Research

Process donations according to established CRM and accounting procedures. Includes data entry in CRM (Salesforce), printing letters and scanning documentation. Assembles new member premiums as needed.

Donor Care and Retention

Maintains annual contact with 300-500 donors who give less than $1,000 per year. Writes thank you notes, calls and/or emails annually to thank for gift. Tracks all activities in CRM.

Donor Updates and Direct Mailings

Assists in all donor care and fundraising mailings as directed by the Donor Care Coordinator.

General Office Support and Reception

Welcomes guests, receives shipments, and answers/directs incoming calls for Discovery Institute. Monitors info@discovery.org and cscinfo@discovery.org email inboxes. Assists in special event set-up, as needed.

CRM Maintenance (Salesforce)

Reviews and cleans-up data on a regular basis; enters new contacts as requested; updates database when mail is returned.

Development Officer Support

Provides support to one or two Regional Ambassadors/Stewardship Officers by researching donors, assigning follow-up tasks, and trip planning by pulling regional lists of donors and potential donors.

Secondary Responsibilities

Daily Revenue Report

Back-up for review of the Daily Revenue Report to assign credit for gifts, updating donor campaign status, and researching new donors for giving potential and interests.

Event Follow-up

Back-up for data entry of names gathered at events. Coordinates mailings and other follow-up with participants as directed by Director of Development Operations.

Other Duties as Assigned

Support for other CSC or DI programs on an as needed basis and as approved by the Director of Development Operations.

Compensation and Benefits

The salary range for this position is $48,000-$52,000. The position includes vacation, holidays, sick leave, health insurance (medical, dental, vision), and a public transit pass. Salary will be commensurate with experience.

Application Process

To apply for the position, please send a resume (or CV) and a cover letter addressing the following:

• Describe why you would like to work for Discovery Institute’s Center for Science and Culture, speaking directly to the mission and programming of the Center.
• Describe the relevant skills and experience you would bring to the position.
• Provide a desired salary range and your earliest available start date.

Direct questions to:

Kelley Unger
Director, Development Operations
Discovery Institute
Email
206-826-5548